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Frequently Asked Questions

Answers to common questions about how Austrilex AI works, who it's built for, and what to expect when you connect your business accounts.

What does Austrilex AI actually do?

Austrilex AI analyses your business's cash position on a rolling basis and allocates idle balances across a set of configured instruments according to rules and risk parameters you approve. The goal is to reduce the amount of cash sitting at call for longer than necessary, without interrupting your day-to-day liquidity needs.

Who is this platform designed for?

Austrilex AI is built for Australian businesses that hold meaningful operating cash reserves — typically finance teams, treasury functions, or owner-operators who want a more structured approach to surplus funds than leaving them in a standard transaction account.

Do I lose access to my cash once it's allocated?

No. Liquidity buffers are a core part of the configuration. You set minimum available-balance thresholds and access windows during onboarding, and the system is designed to respect those limits when making allocation decisions.

How does Austrilex AI decide where to allocate funds?

Allocation decisions are driven by the parameters you set — including risk tolerance, time horizon, and instrument preferences — combined with ongoing monitoring of your cash flow patterns. You can review and adjust these parameters at any time; the platform does not make unsupervised changes to your overall risk profile.

Is this a replacement for my business bank account?

No. Austrilex AI is a layer that sits alongside your existing banking relationships. It is intended to work with the accounts and institutions you already use, not to replace your primary transaction banking.

What's involved in getting started?

Onboarding begins with connecting the relevant accounts, setting your liquidity and risk parameters, and reviewing how the platform proposes to handle your current cash position before anything is activated. The process is described in more detail on our Features page.

Can I see what the system is doing before it acts?

Yes. Proposed allocations and adjustments are visible in your dashboard, and depending on your configuration, certain actions can require manual approval rather than running fully automatically.

How much does it cost to use Austrilex AI?

Pricing depends on the scale and complexity of your cash management needs. Request access through the form on our site and our team will walk through options relevant to your business.

Is my financial data secure?

Protecting account data is treated as a baseline requirement of the platform's design. Specific technical and operational safeguards are outlined in our Terms of Service and Privacy Policy, which we recommend reviewing before connecting any accounts.

Can I disconnect or pause the platform at any time?

You can pause allocation activity or disconnect accounts from within your dashboard settings. Any funds already placed in an instrument will follow that instrument's own terms for access or withdrawal.

Does Austrilex AI provide financial or investment advice?

Austrilex AI is a cash allocation tool configured according to parameters you provide. It is not a substitute for independent financial, tax, or legal advice, and we encourage businesses to consult a qualified adviser when setting their risk and liquidity settings.

Who do I contact if I have a question that isn't covered here?

Use the "Request Access" link in the navigation to get in touch with our team, and we'll follow up directly with answers specific to your situation.